Ordering Info


Placing An Order

When placing an order from this website, please remember that the information provided is only accurate as at the date of the last upload (as shown at the top of each stock listing page). Though we upload regularly, some used items will have been sold since the last upload and sometimes new items go out of stock and (occasionally) get deleted. As such, your order is not a guarantee that you will receive the item ordered so please provide, where possible, alternatives if you have them. 

Also, before making payment it is advisable to submit your order and identify how you would like to pay. We will then acknowledge the order as soon as we can and confirm the amount payable. At this time you can confirm your payment preferences and details with us.  

Methods of Payment

Payments can be made by Visa, MasterCard, Switch, Delta, Connect, American Express, Personal Cheque, UK Postal Order or a Bank Draft in UK pounds (please do not send cash).

If you wish to pay by plastic, do not include your card details if emailing the order from this website. Once we have received your order, we will confirm receipt and advise you of the correct amount due for payment. You can then log onto PayPal and make payment with your card to sales@redlick.com. Alternatively, if you wish, you can telephone, post or fax your card details directly to us with your order and we will take the payment at the time of despatch.

You are of course very welcome to print out your order form and post or fax it to us or phone your order directly in!

If you are paying by cheque or postal order, you should send the order form and payment together.

Please note: If items in your order are unavailable we will refund you the cost via the provision of a credit note.

UK Post and Packing Rates

Orders are very well packed and shipped 1st class by Royal Mail.

CDs and DVDs: £1.50 for the first disc then add 50p for each additional disc up to a maximum charge of £6.00. Remember that doubles count as 2 CDs, Box sets usually charged by number of CDs.

Vinyl LPs: £2.25 for the first LP then add £1.00 for each additional LP to a maximum charge of £6.00. (LPs are packed in quality purpose made packaging with added corner protection to care for the sleeves).

Books: Postage & Packaging is charged approximately at cost to a maximum of £6.00. All books priced in our catalogues have a p&p amount allocated to them.

Mixed Orders are calculated to the best price for you and never exceed the maximum £6.00 regardless of the size of your order.

* Shipped orders over £100 in value are carriage free in the UK Mainland (except N. Ireland, Isle of Man or Scottish Highlands and Islands where a £3.00 charge incurs).

* Shipped orders under £10 in value incur a £1.00 handling surcharge in additional to normal postage costs.

(Overseas rates vary from country to country and shipping method used
please
contact us for more details)

Delivery Times

We dispatch your completed order as promptly as possible but sometimes we need to wait for new stock to arrive. This is normally just a few days but sometimes can be longer. When we expect individual items to take a while to come in we will either let you know or despatch the bulk of your order and send the remaining items as soon as possible thereafter.

Returns Policy

Everything we sell - new or used - is quality guaranteed. If you get a problem, contact us as soon as possible and we'll sort it out pretty damn quick!

Privacy Statement

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used for transaction or contact purposes and will not be passed on to third parties.